Privacy policy

Privacy Policy — Luna Store

Last Updated: May 2026

At Luna Store, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

Device Information

  • IP address

  • Browser type

  • Device type

  • Time zone

  • Cookies and browsing data

Usage Information

We may collect information regarding how users interact with our website, products, and advertisements.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website and customer experience.

  • Prevent fraud and unauthorized activity.

  • Personalize marketing and advertising campaigns.

  • Comply with legal obligations.

3. Sharing Information

We may share your information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • E-commerce service providers

  • Analytics and advertising platforms

We do not sell, rent, or trade personal information to third parties.

4. Payment Security

All payments are processed through secure and trusted payment providers.

Luna Store does not store complete credit card or debit card information on its servers.

We implement reasonable administrative, technical, and physical safeguards to protect customer data.

5. Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and performance

  • Deliver relevant advertising

You may disable cookies through your browser settings at any time.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements and policies

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your data

  • Correcting inaccurate information

  • Requesting deletion of your data

  • Objecting to certain processing activities

To exercise your rights, contact us:

📧 gsdfsgggsd44@outlook.com

8. Third-Party Websites

Our website may contain links to third-party websites or services.

Luna Store is not responsible for the privacy practices, policies, or content of external websites.

9. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any modifications will be posted on this page with the updated revision date.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Luna Store Customer Support
📧 gsdfsgggsd44@outlook.com